Careers at Reptile Life
At Reptile Life, we are constantly employing good people for growth in our business. Currently, we have three stores, one in Hoppers Crossing, in Ferntree Gully and Norlane.
Whether it’s sales staff, management, or anything in between, we constantly look for the right people to suit our business.
If you believe you have an asset you can offer our business, we’d like to hear from you. Check out the two videos below of our team and our Director to make sure you are a culture fit.
A few words from the Business Owner
If you think you would be a good fit at Reptile Life, please click one of the buttons below and fill out the questionnaire. Keep in mind the interview process may include questions above the above videos – please make sure you are a good culture fit and have watched the videos before applying.
Join the Family!
Who are we?
Petco Holdings is a family-owned business and has been involved in the pet industry for over 30 years. Our business includes Waterlife Aquarium, Victorian Bird Company, and Reptile Life. We are proud of our exclusive brands of quality products and services with a passion for the livestock we sell.
Our brands are fast becoming a standard in our industry, and our growth is allowing the opportunity for this newly appointed position. Our team is vibrant, dedicated, customer-focused individuals who are enthusiastic about helping our customers.
You will be working as part of a dedicated and passionate team that knows how to enjoy what they do and get the results. You’ll receive ongoing coaching and support while learning about all aspects of our business.
What We Offer – why do people shop with us?
Our number one priority is customer service and satisfaction. We want to create a positive experience every time a customer walks in the door, and that starts with the staff excelling in a few key areas.
These include:
- Being friendly and engaging with customers.
- Asking customers the right questions to ensure they go home with perfectly suited reptiles and products and making sure the customers have the correct information for their situation.
- Education – knowledge of the products allows the staff to ask the right questions and provide correct information. Additionally, we have the confidence to say, “I don’t know, but let me find out for you,” because we are always looking to learn and grow.
Some other aspects where we ensure customer satisfaction include our health guarantees and our relationships with reputable breeders.
Finally, our in-house systems communicate many aspects of our business, including policies, stock management, cleaning, and more, which streamlines the operation of our store, leaving more time to get to know customers and leave them satisfied with their shopping experience.